About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a business-to-business provider of fiber-based network solutions to enterprise, healthcare, government, and education customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam, we differentiate ourselves by offering dark or lit fiber-based solutions with speeds up to 400 Gbps. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

The position of the Tower/Wireless Technician would be to install and repair wireless equipment for Fatbeam’s infrastructure and overall customer base.  This position will report to our Engineering manager and the position would be based out of our Boise or Twin Falls, ID office.

Position Responsibilities

• Provide outstanding customer experience
• Communicate effectively both internally and externally with customers, vendors and other parties as required
• Make qualified decisions that will provide the best customer experience considering fiduciary responsibility to the company
• Install, diagnose, and maintain all wireless systems to ensure that the system is functioning per Fatbeam standards
• Provision wireless services and measure signal strength of all connections to ensure appropriate performance
• Perform inspections as required to validate performance
• Familiarity with tools and applications required
• Installation and troubleshooting of Cat5, Cat6 and fiber optic cable on customer premise, at Fatbeam aggregation sites and at tower sites
• Operate a vehicle in a safe manner
• Follow all Fatbeam filed procedures and protocols
• Share information across the organization through documented process and/or more informal modes of communication
• Ability to work flexible shifts and adapt to changing work schedules

Education/Certifications

• High School Diploma or General Education Degree.
• Climbing certification is a plus

Experience/Minimum Requirements

• Ability to work in a fast-paced high-volume work environment
• Be willing to travel
• Must be able to pass a background check and drug test
• Must be able to work overtime and on call as needed
• Must be a team player
• Excellent verbal, written, phone, and interpersonal skills
• Physically able and willing to climb, Climbing certification desirable
• Great attention to detail
• Lift and carry up to 70 lbs

Compensation and Benefits

• Pay will be based on experience
• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team

Additional Information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is “at will”, which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.

About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a business-to-business provider of fiber-based network solutions to enterprise, healthcare, government, and education customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam, we differentiate ourselves by offering dark or lit fiber-based solutions with speeds up to 400 Gbps. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

The ideal candidate for the position of Vice President Operations & Network Engineering will have an in-depth knowledge of networks with a focus on high-level design and planning. The ideal candidate will have experience leading a Network Engineering and Operations organization for an Internet service provider(s) and experience in dealing with large-scale networks and the management of staff necessary to support the network. This position will be located out of our Coeur d’Alene, Idaho HQ location.

Position Responsibilities

• The Vice President Operations & Network Engineering will be responsible for the design, development, implementation, and maintenance of Fatbeam’s network infrastructure.
• Evaluate leading and emerging technologies including automation, software-defined networking, machine learning, advanced routing architectures, and DDOS mitigation strategies.
• Champion architectures to meet current and future engineering, systems, and development requirements. Lead in the design, deployment, and documentation of these technologies
• Develop new initiatives to simplify, optimize, standardize, and automate network designs.
• Lead the creation of tooling to enhance operations, shorten implementation cycle, reduce service downtime, improve performance, and ensure that all security and compliance requirements are fully governed.
• Collaborate in the development of the company's technology roadmap. Support Product Management to develop and support new product strategies and enhance existing service offerings.
• The VP Operations & Network Engineering will lead the installation of all appropriate data communications components configured to meet the company’s needs.
• Define, document, and enforce system standards.
• The Vice President of Operations & Network Engineering through management of the Network Operations Center (NOC) will monitor network performance and troubleshoot problems and outages.
• Lead a customer focused operations team to monitor and maintain the network, assist with customer trouble tickets and requests, and facilitate the installation of new client services.
• The Vice President of Operations and Network Engineering will lead effective change management for all scheduled updates and upgrades (planned and emergency maintenance)
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• The Vice President Operations & Network Engineering will secure network systems with policies that define and monitor access.
• Develop and direct the customer communication program, including all call and trouble ticket performance metrics, first call resolution capabilities, customer trouble escalation management, reason for outage documentation and issuance.
• Build well-defined customer support policies and procedures related to all products and services under the direct post-sale support by the NOC. 
• Analyze performance data to drive improvements through methods and procedures, network management protocols, platform enhancements, and vendor performance management. 
• Provide carrier-class network monitoring and supports services to internal and external customers.

Education/Certifications

• High school diploma or equivalent.
• The VP of Operations & Network Engineering will possess a bachelor’s degree in network administration, information technology, or computer science. Must have 10+ years of experience in lieu of a degree.
• A valid driver’s license is required.

Experience/Minimum Requirements

• Previous experience in IT, ISP, or network administrator positions, 5-10 years leadership experience preferred.
• Experience with LANs and WANs.
• Understanding of routing and network protocols.
• Increase job knowledge through continuing education and professional development opportunities, attend conferences, and read professional industry publications.
• Open to being on call outside of regular working hours as well as occasional nights and weekends in the office.
• Possess excellent analytical and problem-solving skills.
• Ability to perform well under pressure.
• Have high attention to detail.
• Be a confident communicator.
• Work well independently and in team settings.
• Additional duties as assigned.

Compensation and Benefits

• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits.
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team.

Additional Information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is “at will”, which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.

About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a business-to-business provider of fiber-based network solutions to enterprise, healthcare, government, and education customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam, we differentiate ourselves by offering dark or lit fiber-based solutions with speeds up to 400 Gbps. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

The Account Executive for this position is responsible for selling Fatbeam FTTH (fiber to the home) services to the public. FTTH is a new launch for Fatbeam. Primary emphasis will be focused on the designated zip codes in where we can offer such services, and a secondary emphasis will be developing new opportunities throughout Fatbeam’s greater network footprint, as we continue to expand our footprint in where we can offer these services. New business development which requires work in the field as well as working from your home office.  This position must be in the Boise, Idaho area. This position will report to our Director of Sales.

Position Responsibilities

• Build market position by working within the Public Sector, developing partnerships, and being visible in the

Public Residential community.

• Keep abreast of current technology trends.
• Identify, contact, and build relationships with prospective customers.
• Leverage the CRM system (salesforce) to develop prospecting and sales strategy that ensures high activity and effective closing ratios.
• Design customized, cost-effective solutions for the client.
• Manage a territory using technology, prioritization, and time management skills.
• Keep CRM up to date.
• Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.
• Share competitive analysis with sales and marketing teams.

Experience/Minimum Requirements

• Broad experience in sales and marketing, preferably in telecommunications.
• Ability to communicate professionally internally and externally.
• Ability to work independently and with a team in a fast-paced environment, with an emphasis on accuracy and timeliness.
• Technical aptitude and strong computer skills.
• Solid work ethic and good organization skills.
• Must be creative and passionate about problem solving. 
• This is a full-time, salaried position: 40 hours per week.
• Some travel may be necessary.

Compensation and Benefits

• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits.
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team.

Additional Information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is “at will”, which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.

About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a business-to-business provider of fiber-based network solutions to enterprise, healthcare, government, and education customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam, we differentiate ourselves by offering dark or lit fiber-based solutions with speeds up to 400 Gbps. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

Fatbeam is looking for an experienced Sales leader to lead, manage, and develop a team of Enterprise Account Executives. The Director of Enterprise Sales will set strategic direction for the sales team and ensure the attainment of sales & revenue goals.  This individual will demonstrate a successful track record of building and leading sales teams in the enterprise telecommunications space.  The Director of Enterprise Sales will provide reps with professional and technical advice on business applications to ensure they are equipped to solve customer business issues. The ideal candidate will have experience coaching the sales team to successfully hunt and prospect for new logo customers. The Director of Enterprise sales will report directly to the Fatbeam VP of Sales.  The ideal candidate will work out of the Fatbeam HQ office located in Coeur d’Alene, ID, or out of their home office within one of the Fatbeam sales markets.

Position Responsibilities

• Help recruit, interview, hire, train and guide Sales team.
• Working knowledge of telecommunications fiber technology preferred.
• Proven leader that is engaged with their sales team and can frequently assist in sales calls and presentations either in person or via video meeting.
• Develop sales plans designed to meet or exceed customer growth and revenue projections.
• Monitor individual rep performance to identify areas for improvement and reinforce behaviors that lead to success.
• Expected to spend a substantial amount of time in the specific markets where each of the Sales team members reside. 
• Coach and direct sales team on specific sales prospecting techniques such as Cold Calling, Email Prospecting, Networking, Social Selling, and Door Knocking.
• Engage in one-on-one strategic business meetings with sales reps.
• Plan and execute bi-weekly sales meetings.
• Conduct routine performance evaluations of sales reps and provide performance improvement plans when necessary.
• Help design and price solutions for customers.
• Partner with pre-and post-sales support to enhance customer relationships, deliver solutions and increase revenue.
• Directs sales activities with sales reps related to their respective group of assigned accounts and new logo targets.
• Provide weekly reports on funnel, sales call activity and 30/60/90-day forecasts.
• Develop, establish, and coach team to follow a disciplined sales process and methodology relating to the sales funnel. Working knowledge of Salesforce preferred.
• Assist sales reps to strategically build a sufficient sales pipeline in order to meet monthly sales objectives.
• Ability to assist with the creation of business cases and the evaluation of financial ROI models relating to Fatbeam fiber growth projects.
• Strengthen and develop the company’s culture and serve as a role model for expected behaviors.

Qualified candidates will demonstrate

• The highest standards of professional ethics and conduct in all your dealings in and out of the company. We take this very seriously and you represent the company in the markets you serve. Our reputation is driven by how you conduct yourself.
• We place a premium on teamwork and proactive communications and collaboration. We expect you to be known for both your responsiveness and proactive communications. We place significant value on how you serve your customers – inside and outside the company.
• We expect our leaders to have a strong orientation towards data driven analytics and be able to demonstrate this in their business decision making and recommendations.
• We expect you to have superb written and oral communication and presentation skills, with the ability to communicate professionally through all types of media with customers, vendors, managers, and associates, exhibiting poise, composure, and confidence when confronting high- pressure or stressful situations.
• Ability to work independently and with a team in a fast-paced and high-volume environment, with an emphasis on accuracy and timeliness.
• Technical aptitude and strong computer skills, with the ability to maneuver through several operating systems.
• We absolutely expect a strong work ethic, organization skills, and reliability. We want you to have good problem solving and troubleshooting skills.
• We seek a superb track record of supporting large and complex enterprise customers, great customer relationships and an impeccable record of sales and revenue performance, both at an individual and a team level. The role will have other positions as direct reports, so you would have a demonstrable track record of building and leading teams. Given that we expect you to hit the ground running, we seek individuals with professional background in the IT and Communications infrastructure sector with broad technology competencies. This role requires 10-15 years of relevant experience.
• A bachelor’s degree or equivalent experience is required.

Compensation and Benefits

• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and full array of robust benefits including health insurance, savings accounts, 401K retirement plans, paid leave, and other benefits.
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team.

Additional Information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is “at will”, which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.

About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a business-to-business provider of fiber-based network solutions to enterprise, healthcare, government, and education customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam, we differentiate ourselves by offering dark or lit fiber-based solutions with speeds up to 400 Gbps. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

Marketing manager identifies, develops, and evaluates marketing strategy based on established objectives, market characteristics, cost, and competitive factors.  Will work with the team to help coordinate and participate in promotional activities and trade shows working with developers, advertisers, and production managers to best market our products and services.  Assists in developing pricing strategies, product development, company objectives and customer satisfaction.  This is a full-time position, located in our Coeur d’Alene, ID location.

Position Responsibilities

• Creating, improving, and driving sales enablement and execution strategies vs. budget for all sales channels.
• Identifying new lead generation opportunities, partners and growing existing.
• Plan and manage company events, meetings, speaking engagements, etc.
• Drive new Go-To-Market strategies for new products, markets, and network footprint.
• Help develop Go-To-Market strategy and sales execution for new Fiber to the Home communities.
• Lead new market development, relationships with all relevant stakeholders, such as local city

and county government, media people, politicians.

• Worth with the team to continue developing and maintaining all company branding.
• Plan, budget, implement and manage public relations programs and initiatives.
• Help in designing and reviewing a variety of promotional and marketing materials.
• Working closely with Marketing Coordinator to review the online content in media

announcements and media kits.

• Monitor corporate image frequently and ensure it follows compliance with company brand.
• Maintain social media presence on multiple platforms.
• Content for website and social media channels.
• Measure and provide reports on PR campaigns.
• Build long-term relationships with all relevant stakeholders, such as local government, media

people, politicians, city and county governments, chambers, EDC’s etc.

• Production content for speeches, events, hearings, etc.
• Develop and implement PR policies and procedures.
• Develop and implement crisis communications media strategy.
• Assist with overall planning and scheduling of trade shows, events, targets, and activities. 
• Lead cross-functional planning and execution in support of product launches.
• Lead market assessment for new product portfolio additions based on quantitative analysis, qualitative feedback, and market view.
• Create product positioning collateral.
• Produce and manage Marketing KPI’s 
• Work with the executive team in building and tracking towards annual Marketing budget.

Experience/Minimum Requirements

• Have a bachelor’s degree or higher with a marketing/business emphasis or equivalent experience in a marketing position.
• Be highly detail oriented.
• Must be a team player and willing to work within all departments.
• Previous experience in the telecom industry, preference both Commercial and Residential Fiber to the Home.
• Be willing to learn new skills and work in a highly collaborative environment.
• Can multitask and manage several projects at one time.
• Be comfortable in a start-up organization.
• Be able to problem solve to meet strict deadlines.
• Microsoft Office productivity suite proficiency required or a willingness to learn.
• The ability to pass a state & federal background criminal check.
• The position may require occasional day and overnight travel to tradeshows as needed (up to 15% of the time) and reports directly to the CEO, with a dotted line to the VP of Sales.   

Compensation and Benefits

• Pay will be based on experience.
• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits.
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team.

Additional Information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is “at will”, which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.

About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a business-to-business provider of fiber-based network solutions to enterprise, healthcare, government, and education customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam, we differentiate ourselves by offering dark or lit fiber-based solutions with speeds up to 400 Gbps. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

Assists in the design, configuration, and support of service provider network with emphasis in fiber to the home. Five or more years of experience in implementing, managing, or supporting Cisco and/or Juniper infrastructure is required. Experience with OSPF, MPLS technologies and BGP are required. Previous service provider experience highly recommended. Must have experience with GPON related technologies.  Position reports to the Director of Network Services. This position will be located in either our 

Boise or Coeur d’Alene, Idaho office locations.

Position Responsibilities

• Contributes to the organizations mission statement and goals by providing the highest quality of service, treating each person professionally, with warmth, courtesy and respect, cross-selling additional services, and making a personal effort to make customers feel they belong and are important to Fatbeam
• Has the ability to work with or create a network IP schema both IPv4 and IPv6
• Configuration of network equipment to design specifications
• Design, deployment and maintenance of FTTH networks
• Troubleshooting experience and ability to think around potential problems
• Physical installation and testing of network equipment to design specifications
• Effectively communication with our project managers and customers during all phases of projects
• Provides mentorship for less experienced members of the team
• Completes documentation as the project progresses
• Actively participates in internal and external meetings
• Ability to support network on 24x7 as problems get escalated or upgrades needed
• Other duties may be assigned as deemed applicable
• Regional travel at 20-30% overall is expected

Education and/or Experience, Certificates, Licenses Registrations

• Five (5) or more years of experience with installing, managing, and supporting Cisco and/or Juniper hardware network infrastructure in the service provider space
• Three (3) or more years of experience with OSPF/MPLS and BGP
• Three (3) or more years of experience with GPON/XGSPON equipment and concepts
• Experience with NAT environments, especially around Carrier Grade NAT
• Associate or bachelor’s degree in an IT related major is desired
• Active CCNP or equivalent highly desired

Other Skills/Abilities

• Has the ability to read and comprehend complex instructions, timelines, correspondence, and other business documents such as proposals and design specifications
• Effective written and verbal communications are an integral part of this position
• Has the ability to lift to 30 pounds on a regular basis.  This position requires the ability to sit or stand still for extended periods of time.  Will be working in a Microsoft Office environment on a constant basis.
• Superior technical skills, people skills and a great attitude are a must. Preference will be given to those with broad experience in implementing Cisco multi-service networks, dynamic routing protocols and MPLS experience.

Compensation and Benefits

• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits.
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team.

Additional Information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is “at will”, which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.